Safety Recall NHTSA · 24V893000 Reported November 26, 2024

Emergency exit label may detach/fmvss 217

Volvo Bus Corporation · Equipment · 5 vehicles potentially affected

NHTSA ID
24V893000
Manufacturer Campaign
SR24-86
Component
Equipment
Vehicles Affected
5
Recall Type
Vehicle
Report Received
November 26, 2024
Completion Rate
100.00

Defect Summary

Volvo bus corporation (volvo bus) is recalling certain 2025 volvo 9700 buses. the emergency exit labels that provide exit identification and operating instructions may not be secured properly, allowing the labels to detach. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 217, "bus emergency exits and window retention and release."

Safety Consequence

Missing emergency exit labels can prevent or delay the use of the emergency exit, increasing the risk of injury.

Corrective Action

Prevost will replace the emergency exit labels, free of charge. owner letters were mailed december 19, 2024. owners may contact prevost customer service at 1-866-870-2046. volvo bus' number for this recall is sr24-86.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Volvo Bus Corporation dealer and reference recall ID 24V893000 or campaign SR24-86.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from Volvo Bus Corporation or involving Equipment.

FAQ: Recall 24V893000

Your rights, the repair process, and what each field on this page means.

What is recall 24V893000?

NHTSA recall 24V893000 was issued by Volvo Bus Corporation on November 26, 2024. It addresses: Emergency exit label may detach/fmvss 217. The recall affects approximately 5 vehicles, with the defect involving the Equipment component.

How do I get this recall repaired?

Contact any authorized Volvo Bus Corporation dealer and reference NHTSA recall ID 24V893000 or the manufacturer campaign number SR24-86. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.