Tailgate may open while driving
Defect Summary
General motors, llc (gm) is recalling certain 2024 chevrolet silverado hd 2500, 3500, and gmc sierra hd 2500, 3500 vehicles equipped with power-unlatching tailgates. the tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
Safety Consequence
An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Corrective Action
Owners are advised to check that the tailgate is closed and latched before driving. dealers will replace the exterior touchpad switch assemblies, free of charge. owner notification letters were mailed december 17, 2024. owners may contact chevrolet customer service at 1-800-222-1020 or gmc customer service at 1-800-462-8782. gm's number for this recall is n242469160. this recall is an expansion of nhtsa recall 24v-060.
Similar Recalls
Other recalls from General Motors, Llc or involving Latches/locks/linkages.
FAQ: Recall 24V894000
Your rights, the repair process, and what each field on this page means.
What is recall 24V894000?
NHTSA recall 24V894000 was issued by General Motors, Llc on November 26, 2024. It addresses: Tailgate may open while driving. The recall affects approximately 131,231 vehicles, with the defect involving the Latches/locks/linkages component.
How do I get this recall repaired?
Contact any authorized General Motors, Llc dealer and reference NHTSA recall ID 24V894000 or the manufacturer campaign number N242469160. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.