Do Not Drive NHTSA · 24V941000 Reported December 18, 2024

Rear axle carrier may fail

Mercedes-benz Usa, Llc · Power Train · 17 vehicles potentially affected

⚠ Do Not Drive Warning: NHTSA advises that affected vehicles should not be operated until repaired. Contact your dealer immediately.
NHTSA ID
24V941000
Manufacturer Campaign
2024120015
Component
Power Train
Vehicles Affected
17
Recall Type
Vehicle
Report Received
December 18, 2024
Completion Rate
100.00

Defect Summary

Mercedes-benz usa, llc (mbusa) is recalling certain 2025 e 350, e 350 4matic, e 450 4matic, and e450 4matic station wagon vehicles. the camber strut bracket may have been improperly welded onto the rear axle carrier, possibly resulting in separation of the bracket from the rear axle carrier.

Safety Consequence

Rear axle carrier failure can cause a sudden loss of vehicle handling and control, increasing the risk of a crash.

Corrective Action

Owners are advised not to drive their vehicles until the remedy has been performed. dealers will replace the rear axle carrier, free of charge. owner notification letters were mailed january 22, 2025. owners may contact mbusa customer service at 1-800-367-6372. mbusa's number for this recall is 2024120015.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Mercedes-benz Usa, Llc dealer and reference recall ID 24V941000 or campaign 2024120015.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
  4. Do not drive your vehicle until the repair is completed. Ask about loaner cars or free towing.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from Mercedes-benz Usa, Llc or involving Power Train.

FAQ: Recall 24V941000

Your rights, the repair process, and what each field on this page means.

What is recall 24V941000?

NHTSA recall 24V941000 was issued by Mercedes-benz Usa, Llc on December 18, 2024. It addresses: Rear axle carrier may fail. The recall affects approximately 17 vehicles, with the defect involving the Power Train component.

How do I get this recall repaired?

Contact any authorized Mercedes-benz Usa, Llc dealer and reference NHTSA recall ID 24V941000 or the manufacturer campaign number 2024120015. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

What does "Do Not Drive" mean for this recall?

NHTSA has flagged this recall as Do Not Drive, meaning the defect poses an immediate safety risk and affected vehicles should not be operated until they are repaired. Owners should contact their dealer immediately and may be eligible for free towing or a loaner vehicle while awaiting parts.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.