The wheel may separate from the ball joint
Defect Summary
Gem waev llc (gem) is recalling certain 2024-2025 e2, e4, e6, and elxd vehicles. the mounting screws between the ball joint and the hub strut may have been improperly tightened, resulting in ball joint separation from the wheel.
Safety Consequence
Ball joint separation can cause a loss of steering control, increasing the risk of a crash.
Corrective Action
Dealers will tighten the mounting screws, free of charge. owner notification letters were mailed january 31, 2025. owners may contact gem customer service at 1-800-688-8680. This recall is superseded by nhtsa recall 25v-380.
Similar Recalls
Other recalls from Gem Waev Llc or involving Suspension.
FAQ: Recall 24V971000
Your rights, the repair process, and what each field on this page means.
What is recall 24V971000?
NHTSA recall 24V971000 was issued by Gem Waev Llc on December 26, 2024. It addresses: The wheel may separate from the ball joint. The recall affects approximately 243 vehicles, with the defect involving the Suspension component.
How do I get this recall repaired?
Contact any authorized Gem Waev Llc dealer and reference NHTSA recall ID 24V971000 or the manufacturer campaign number NR (Not Reported). Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.