Safety Recall NHTSA · 25E012000 Reported February 19, 2025

Defective coolant sensor may shut down engine

Nova Bus (us) Inc. · Engine And Engine Cooling · 223 vehicles potentially affected

NHTSA ID
25E012000
Manufacturer Campaign
CR5693
Manufacturer
Nova Bus (us) Inc.
Component
Engine And Engine Cooling
Vehicles Affected
223
Recall Type
Equipment
Report Received
February 19, 2025
Completion Rate
1.79

Defect Summary

Nova bus (us) inc. (nova bus) is recalling certain casco engine coolant level sensors with part number n108036. the coolant sensor could send a false signal, causing the engine to shut down.

Safety Consequence

An unexpected engine shut down can increase the risk of a crash. additionally, transferring passengers from the disabled bus can increase the risk of injury.

Corrective Action

Nova bus will replace the coolant sensor as necessary, free of charge. Owner notification letters are expected to be mailed july 24, 2025. Owners may contact nova bus customer service at 800-350-6682. nova bus's number for this recall is cr5693.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Nova Bus (us) Inc. dealer and reference recall ID 25E012000 or campaign CR5693.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

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FAQ: Recall 25E012000

Your rights, the repair process, and what each field on this page means.

What is recall 25E012000?

NHTSA recall 25E012000 was issued by Nova Bus (us) Inc. on February 19, 2025. It addresses: Defective coolant sensor may shut down engine. The recall affects approximately 223 vehicles, with the defect involving the Engine And Engine Cooling component.

How do I get this recall repaired?

Contact any authorized Nova Bus (us) Inc. dealer and reference NHTSA recall ID 25E012000 or the manufacturer campaign number CR5693. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.