High voltage battery may catch fire
Defect Summary
Mercedes-benz usa, llc (mbusa) is recalling certain 2022-2025 eqb 250, eqb 300 4matic, and eqb 350 4matic electric vehicles. the high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Safety Consequence
A vehicle fire while parked or driving can increase the risk of injury.
Corrective Action
Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. dealers will update the battery management system software, free of charge. owner notification letters were mailed on may 22, 2025. This is a phased recall. Phase 1 owner letters were mailed on may 22, 2025. Phase 2 owner letters were mailed on october 31, 2025 and phase 3 owner letters were mailed on december 12, 2025. Owners may contact mbusa customer service at 1-800-367-6372. mbusa's number for this recall is 2025040005.
Similar Recalls
Other recalls from Mercedes-benz Usa, Llc or involving Electrical System.
FAQ: Recall 25V050000
Your rights, the repair process, and what each field on this page means.
What is recall 25V050000?
NHTSA recall 25V050000 was issued by Mercedes-benz Usa, Llc on February 7, 2025. It addresses: High voltage battery may catch fire. The recall affects approximately 12,236 vehicles, with the defect involving the Electrical System component.
How do I get this recall repaired?
Contact any authorized Mercedes-benz Usa, Llc dealer and reference NHTSA recall ID 25V050000 or the manufacturer campaign number 2025040005. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
Why is this recall flagged for fire risk?
This recall has been classified as having a fire risk when parked. NHTSA generally advises affected owners to park outside, away from structures and other vehicles, until the defect is repaired.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.